Morphis provides a customer process management platform that allows organizations to optimize their customer processes. This platform is called ProcessRunner. With the help of ProcessRunner employees can easily and effectively handle customer contacts and underlying processes. The result? More customer satisfaction and higher profitability.
ProcessRunner and Irion’s Dialogue system are combined in the product KnowledgeBox, an interactive and transactional chatbot, not only capable of giving answers to user queries, but also of handling processes.