Bibliotheek.nl

Bibliotheek.nlThe Dutch Library organisation Bibliotheek.nl manages a number of very large, national databases with library information, such as the database of all publications, and a database of all facilities and events of all public Dutch libraries. To help visitors of library sites to find all relevant information very quickly we developed an intelligent chatbot that allows visitors to pose queries in their own phrasing, and lead them very quickly to the relevant information. The chatbot is developed in cooperation with partner Trezorix and is to be launched in 2013.